New to Broadband Go?
- How can I sign up?
- How do I download the BBGo app?
- I haven't received my verification email
- Pricing for Plans and Bundles
- SIM Activation / Entering Voucher Codes
- What is Broadband Go?
- Are there any restrictions, data caps or “fair usage” policies?
- Can I upgrade my annual plan / package?
- Data usage patterns within the leisure industry
- Do Broadband Go offer Data Roll Over?
- How to turn "Data Saver Mode" On / Off
- Tell me more about add-on bundles / when they expire
- Are there any hidden and costly EU roaming charges?
- Are there any limits or “fair usage” policies in place for data consumption outside of the UK?
- Can I make Wifi / internet calls?
- Coverage Map / What is your network coverage like in Europe?
- Is 5g coverage important and does Broadband Go offer 5g?
- Which networks will my SIM work on in the UK?
Devices - All
- 5G Compact Pro Router (Motorhome Wifi) - How to manually switch between a 5G, 4G or 3G network
- 5G Compact Pro Router (Motorhome Wifi) - How to turn data roaming on
- How do I reset my Apple ID login to the Broadband Go app?
- I can’t find the SIM slot on my router or Mifi device
- Is my router / device compatible with the Broadband Go SIM card?
- Is The Broadband Go SIM Compatible With A Truma I-NET Box?
Devices - Huawei
- How do I program the APN on my Huawei device?
- How to delete an APN profile - Huawei 5577 Mifi
- How to I enable "Data Roaming" on a Huawei 5577 MiFi device?
- How to install a SIM in a Huawei 5577 Router
- How to install a SIM in a Huawei B315 Router
- Huawei router not connecting to the internet?
Devices - Maxview Teltonika
Using Broadband Go
- Can I use a VPN with Broadband Go?
- Do your SIM cards expire if unused for long periods?
- Error fetching data message - What to do
- Getting started
- How do I check what data I have left?
- How do I Top Up?